My biggest daily struggle in going to school everyday is holding my tongue. People's attitudes towards those doing services for them is unbelievable. Today, my first client was a woman probably in her late 50s-early 60s. She had some sort of problem that caused her head to shake a lot, this alone posed a challenge, but I was prepared to deal with that. Well, as I walked her back to shampoo her, we had to wait to get a bowl that would be short enough for her. This was apparently the biggest inconvenience for this woman to stand and wait for 5 minutes. The entire time all she did was sigh and complain, I just brushed this off, not a big deal. Finally, a chair opened, so I got her situated and started to shampoo her and she looks at me and tells me stop and go get her purse because someone might take it...news flash ma'am, no one is aching to nab your bag. So I stopped what I was doing and went back to get her purse; when I return to the shampoo bowl she thanks me only by saying "Well you're slow enough." Even still, I brushed her off, this little dumpling of a woman is not worth getting worked up about. So then, I take her back to my station and ask her how she wants her hair cut, well her only response is "I want it short like how Joey did it...just do what Joey did." Well, obviously I didn't study Joey's every move and haircut, so I had no idea what the woman wanted. I finally got it figured out and started cutting it. Every time I would get to one side of her head, she starts leaning over in the opposite direction, away from me, making it all the more difficult to cut. To add to it, I ended up cutting my hand because she was shaking so much, in turn causing my hand to shake while I was trying to hold her hair. This was also a huge inconvenience for her, she let out a huge sigh when I left to get a bandage for my finger. I get to the end of the hair cut and start to cut out around her ears. Obviously, she is still shaking, which makes it harder, and my shears slip and hit her ear. Mind you, she didn't get cut, or start bleeding, or anything of the like. They barely hit her and she goes, "Um ouch!" By this point, I'm nearly in tears and my hands are shaking, and anyone that knows me will vouch for the fact that it takes a whole lot to get me that worked up. After that I walked over to Silver and told her that she needed to finish it for me, which she so graciously did. So finally the cut is over and I'm starting to blow dry it with some mousse in it, and she asks how much the mousse costs and asks if she needs "one of them there blowers" to use it. Too irritated to laugh, I told her she would be fine without a hair dryer, and she ended up buying product from me, which becomes like a small tip for me. Then when she goes to leave she pats me on the shoulder and says, "Thanks so much honey!" Holy bipolar. This is my rant for the day.
P.S. I have long, beautiful mermaid hair thanks to Felicia! :]
P.S.S I got a 98% on my dreaded Anatomy & Physiology test today. w00t.
No comments:
Post a Comment